Delivery Information

Usually all orders are processed and shipped within 1-2 working days.


When will my order ship?
Most order ship within 24 hours. After execute an order, we will send tracking number by e-mail, and providing inquiry addresses.


International Shipping

Orders may take from 1-2 days to process. Once your order is processed you will receive email notification with shipment tracking number. All delivery begin when you receive this email. If order is placed after 3:00 PM CST on Friday or on the weekend, the earliest it will ship is Monday. Delivery to Post Office Boxes Orders will not be shipped to a Post Office Box. All orders will must have a valid non-PO box address. There will be no additional duties/taxes for dellivery.


When will my order arrive?
We'll ship out your order within 1 day since the time we need to confirm your payment,use International Express Service for all deliveries, it takes about 5-8 working days to your door.Additional delays may occur during the months of Oct.- Feb. due to the high demand and heavy load on postal services and Customs.


Returns

In the occasional event of manufacturing faults, we would replace/repair the products at no cost to the customer.To return an item, you must email us and inform us of the reason. We will then provide you with further instructions. Goods must be returned unuesd and contain all the original packaging and labels. After receiving the return goods, we will refund your full payment.


Exchanges

To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged under the circumstances of unuesd and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated.

We strongly recommend that you use traceable shipping. If your goods lose on the road, you can trace the shipping company. For overseas orders this process sometimes can take up to 30 days.